Security posture

How we run security

  • Data residency

    Choose where your data lives: Singapore, Mumbai, Dubai, Frankfurt, or Los Angeles. Sovereign and air-gapped options available for regulated workloads.

  • Encryption at rest & in transit

    AES-256 at rest, TLS 1.3 in transit. Customer-managed keys available on Enterprise, Telco & Datacenter and Government editions.

  • Transparency & reporting

    Annual Transparency Report, compliance summary reports, and a shared-responsibility matrix available for every deployment model.

Certifications

Download a certificate, or verify it with the issuer.

Every certification applies to SaaS. BYOC and Sovereign deployments additionally scope in-region data residency and customer-managed key controls.

Unlock the signed certificates

Share your details once to download all 8 signed PDFs.

All certifications: 9

  • ISO27001:2022Information SecurityCERTIFIED

    ISO 27001

    Certified

    ISO/IEC 27001:2022

    The globally recognised standard for information security management. Independently audited and certified — demonstrating end-to-end controls across people, processes, and technology.

    Scope, audit & documents
    Scope
    Information Security Management System covering the design, development, hosting, operation, maintenance, and support of BlueWhale Stack and BlueWhale Fincore platforms, including AI-native multi-cloud management, provisioning and operation of public cloud, hybrid cloud and on-premises infrastructure, inventory and discovery, migration, ITSM, observability, security and compliance, FinOps, identity and administration, Whale AI, invoicing platform services, API integrations, information security governance, access control, incident management, backup, business continuity, and customer data protection. Statement of Applicability v1.0, 5 Jan 2026.
    Audit cycle
    Annual surveillance audit · 3-year recertification
    Issued by
    LMS Assessments Limited, UK — EGAC accredited (ISMS CAB #012312), IAF MLA member
    Certified entity
    BlueWhale Stack Consulting and Technologies FZE LLC — BC-892084, 26th Floor, Amber Gem Tower, Ajman, UAE
    Stage 1 audit
    May 2026
    Stage 2 audit
    10 Jun 2026
    Findings
    No nonconformities or observations raised at Stage 1 or Stage 2
    Surveillance programme
    Year 1 surveillance June 2027 · Year 2 surveillance June 2028 · recertification June 2029. Sites in scope: Ajman (UAE) and Pune (India).

    Management-system documents (7)

    • Information security policy summaryOn request
    • ISMS scope statementOn request
    • ISMS Manual and 17 management-system proceduresUnder NDA
    • Information security policy set (19 policies)Under NDA
    • Statement of Applicability v1.0Under NDA
    • Stage 1 and Stage 2 audit reportsUnder NDA
    • 3-year surveillance audit programmeUnder NDA

    No. AE260625009

    Issued 25 Jun 2026 · Surveillance due 24 Jun 2027 · Recertification 24 Jun 2029

    Verify with the issuer (opens in a new tab)
  • ISO27017:2015Cloud SecurityCERTIFIED

    ISO 27017

    Certified

    ISO/IEC 27017:2015

    Cloud-specific extension to ISO 27001 — defines additional controls for cloud service providers and their customers. Covers shared responsibilities, virtual machine hardening, and cloud-specific threat management.

    Scope, audit & documents
    Scope
    Cloud security controls covering the design, development, hosting, operation, maintenance, and support of BlueWhale Stack and BlueWhale Fincore platforms, including AI-native multi-cloud management, cloud resources and inventory, provisioning and landing zones, migration, security and compliance, ITSM and observability, identity and administration, FinOps, secure cloud operations, shared responsibility controls, and protection of customer data across public cloud, hybrid cloud and on-premises environments.
    Audit cycle
    3-year certificate · annual surveillance assessment
    Issued by
    SNS Certification Inc., San Francisco — IACGS accredited (No. 24840011)
    Certified entity
    BlueWhale Stack Consulting and Technologies FZE LLC — BC-892084, 26th Floor, Amber Gem Tower, Ajman, UAE
    Surveillance programme
    Annual surveillance due 18 June 2027; recertification 18 June 2029. Deployment models in scope: SaaS, BYOC and sovereign / on-premises.

    Management-system documents (2)

    • Shared-responsibility matrix (SaaS · BYOC · Sovereign)On request
    • Cloud Security Controls ManualUnder NDA

    No. 2026784001

    Issued 18 Jun 2026 · Surveillance due 18 Jun 2027 · Recertification 18 Jun 2029

    Verify with the issuer (opens in a new tab)
  • ISO27018:2019PII in CloudCERTIFIED

    ISO 27018

    Certified

    ISO/IEC 27018:2019

    The international standard for protecting personal data in public cloud services. Establishes commonly accepted control objectives, controls, and guidelines for processing PII in the cloud.

    Scope, audit & documents
    Scope
    Protection of personally identifiable information in public cloud environments covering the design, development, hosting, operation, maintenance, and support of BlueWhale Stack and BlueWhale Fincore platforms, including processing of customer and end-user personal data through multi-cloud management, cloud operations, identity and administration, invoicing platform services, API integrations, collection, processing, storage, transmission, retention, deletion, and protection of personally identifiable information.
    Audit cycle
    3-year certificate · annual surveillance assessment
    Issued by
    SNS Certification Inc., San Francisco — IACGS accredited (No. 24840011)
    Certified entity
    BlueWhale Stack Consulting and Technologies FZE LLC — BC-892084, 26th Floor, Amber Gem Tower, Ajman, UAE
    Surveillance programme
    Annual surveillance due 16 June 2027; recertification 16 June 2029. BlueWhale acts as PII processor for customer platform data; roles are fixed in each customer DPA.

    Management-system documents (3)

    • Sub-processor list (30-day change notice)On request
    • Retention and deletion commitmentsOn request
    • PII Protection ManualUnder NDA

    No. 2026086002

    Issued 17 Jun 2026 · Surveillance due 16 Jun 2027 · Recertification 16 Jun 2029

    Verify with the issuer (opens in a new tab)
  • ISO27701:2019Privacy ISMSCERTIFIED

    ISO 27701

    Certified

    ISO/IEC 27701:2019

    Privacy extension to ISO 27001 — specifies requirements and guidance for establishing, implementing, and continually improving a Privacy Information Management System. Demonstrates accountability under GDPR and the DPDP Act.

    Scope, audit & documents
    Scope
    Privacy Information Management System covering the design, development, hosting, operation, maintenance, and support of BlueWhale Stack and BlueWhale Fincore platforms, including privacy governance, processing of personally identifiable information through multi-cloud management, cloud operations, identity and administration, invoicing platform services, API integrations, consent management, data subject rights, retention, deletion, breach response, and third-party processing controls. No clause excluded; controller (Annex A) and processor (Annex B) control sets both audited.
    Audit cycle
    Annual surveillance audit · 3-year recertification
    Issued by
    Staunchly Management and System Services Limited, UK — EGAC accredited (MSCB CAB #011804)
    Certified entity
    BlueWhale Stack Consulting and Technologies FZE LLC — BC-892084, 26th Floor, Amber Gem Tower, Ajman, UAE
    Stage 1 audit
    17 Jun 2026
    Stage 2 audit
    17 Jun 2026
    Audit mode
    Remote audit (video, screen sharing, controlled document exchange)
    Findings
    0 major · 0 minor nonconformities · 4 opportunities for improvement
    Surveillance programme
    1st surveillance by June 2027 · 2nd surveillance by June 2028 · re-assessment June 2029. Sites: Ajman (UAE), Pune (India) and remote evidence review.

    Management-system documents (9)

    • PIMS scope and applicability statementOn request
    • Technical and Organisational Measures statementOn request
    • Sub-processor and transfer registerOn request
    • Records of processing (ROPA) summaryOn request
    • Data Processing Agreement (DPA) templateUnder contract
    • PIMS ManualUnder NDA
    • DPIA and privacy-by-design templateUnder NDA
    • PIMS risk register and treatment planUnder NDA
    • Stage 1 and Stage 2 remote audit reportsUnder NDA

    No. AE63241V

    Issued 25 Jun 2026 · Surveillance due 24 Jun 2027 · Recertification 24 Jun 2029

    Verify with the issuer (opens in a new tab)
  • ISO22301:2019Business ContinuityCERTIFIED

    ISO 22301

    Certified

    ISO 22301:2019

    The international standard for Business Continuity Management. Certifies our ability to continue critical operations, protect people, and recover from disruption — backed by documented plans, defined RTOs/RPOs, and a yearly exercise programme.

    Scope, audit & documents
    Scope
    Business Continuity Management System for the design, development, hosting, operation, maintenance, and support of BlueWhale Stack and BlueWhale Fincore platforms, including continuity of AI-native multi-cloud management, public cloud, hybrid cloud and on-premises operations, inventory and discovery, provisioning, migration, ITSM, observability, security and compliance, FinOps, identity and administration, invoicing platform services, business continuity planning, risk assessment, disaster recovery, backup management, incident response, service continuity, and crisis communication.
    Audit cycle
    Annual surveillance audit · 3-year recertification
    Issued by
    AMERICO Quality Standards Registech Pvt. Ltd. — UAF accredited (CM-MS-7807)
    Certified entity
    BlueWhale Stack Consulting and Technologies FZE LLC — BC-892084, 26th Floor, Amber Gem Tower, Ajman, UAE
    Surveillance programme
    Annual surveillance due 22 June 2027; recertification 22 June 2029. First-cycle certificate (revision R0). BCMS document pack v1.0 effective 13 June 2026.

    Management-system documents (13)

    • Business continuity policy and objectives summaryOn request
    • BCMS scope statementOn request
    • BCMS ManualUnder NDA
    • Business impact analysis and critical activities registerUnder NDA
    • Business continuity risk assessment and treatment planUnder NDA
    • Business continuity strategy and solutions planUnder NDA
    • Incident response and crisis management procedureUnder NDA
    • IT disaster recovery planUnder NDA
    • Backup and restore procedure and recordUnder NDA
    • Business continuity communication planUnder NDA
    • Supplier and dependency continuity registerUnder NDA
    • Platform business continuity plansUnder NDA
    • Exercise, testing and review programmeUnder NDA

    No. AMER501473

    Issued 23 Jun 2026 · Surveillance due 22 Jun 2027 · Recertification 22 Jun 2029

    Verify with the issuer (opens in a new tab)
  • L1CSA STARLevel 1SELF-ASSESSED

    CSA STAR Level 1

    Self-assessed

    CSA Security, Trust, Assurance and Risk (STAR) — Level 1 Self-Assessment

    A CSA STAR Level 1 self-assessment against the Cloud Security Alliance's Cloud Controls Matrix (CCM), using the Consensus Assessments Initiative Questionnaire (CAIQ). Level 1 is a self-assessment declaration, not a Level 2 third-party certification audit — SNS Certification Inc. reviewed the self-assessment package remotely in two stages and issued a compliance certificate for the declaration.

    Scope, audit & documents
    Scope
    Cloud security self-assessment covering the design, development, hosting, operation, maintenance, and support of BlueWhale Stack and BlueWhale Fincore platforms, including AI-native multi-cloud management, cloud resources and inventory, provisioning and landing zones, migration, security and compliance, ITSM and observability, identity and administration, FinOps, Whale AI, data protection, logging and monitoring, incident response, business continuity, and compliance controls across public cloud, hybrid cloud and on-premises environments.
    Audit cycle
    Self-assessment declaration · annual review
    Issued by
    SNS Certification Inc., San Francisco — IACGS accredited (No. 24840011); review certificate for a management self-assessment declaration
    Certified entity
    BlueWhale Stack Consulting and Technologies FZE LLC — BC-892084, 26th Floor, Amber Gem Tower, Ajman, UAE
    Stage 1 audit
    17 Jun 2026 (remote document review)
    Stage 2 audit
    17 Jun 2026 (remote evidence and declaration review)
    Audit mode
    Self-assessment declared 12 June 2026; two-stage remote review
    Findings
    0 major · 0 minor nonconformities · 3 observations, none blocking
    Surveillance programme
    CCM domains reviewed: GRC, A&A, AIS, CCC, TVM, IAM, CEK, DSP, IVS, IPY, LOG, SEF, BCR, STA, HRS, UEM — all accepted. Next review due 16 June 2027.

    Management-system documents (4)

    • Shared-responsibility matrix (SaaS · BYOC · Sovereign)On request
    • Completed CAIQ / CCM self-assessment responseUnder NDA
    • CCM domain review summaryUnder NDA
    • Stage 1 and Stage 2 remote review recordsUnder NDA

    No. 2026086003

    Issued 17 Jun 2026 · Review due 16 Jun 2027

    Verify with the issuer (opens in a new tab)
  • SOC 2TYPE II · READINESS

    SOC 2 Type II

    Readiness assessment

    SOC 2 Type II Trust Services Criteria — Readiness Assessment

    A readiness assessment against the AICPA Trust Services Criteria — Security, Availability, Processing Integrity, Confidentiality, and Privacy. It confirms readiness-level alignment with selected SOC 2 control areas based on documents, management representations, interviews and sample evidence. It is not a CPA attestation report or a SOC 2 Type I or Type II assurance opinion; a formal Type II report requires an independent CPA examination over an observation period.

    Scope, audit & documents
    Scope
    Readiness review of documented policies, procedures, control design, information security practices, access control, change management, incident response, vendor management, backup, business continuity, risk management, and related governance controls for the design, development, hosting, operation, maintenance, monitoring, and support of BlueWhale Stack and BlueWhale Fincore platforms, covering AI-native multi-cloud management, inventory and discovery, provisioning, migration, ITSM, observability, security and compliance, FinOps, identity and administration, invoicing platform services, customer data protection, system availability, confidentiality, processing integrity, and privacy controls.
    Audit cycle
    Readiness assessment · next review recommended within 12 months
    Issued by
    SNS Certification Inc., San Francisco — readiness assessment, not a CPA audit opinion
    Certified entity
    BlueWhale Consulting and Technologies Private Limited — Kalyan West, Thane, Maharashtra, India (CIN U74999MH2018PTC306172)
    Assessment date
    17 Jun 2026 (single-day remote readiness assessment)
    Audit mode
    Remote — video interviews, secure document exchange, screen sharing; independent technical review before issue
    Findings
    0 major · 0 minor readiness blockers · 3 improvement actions (evidence retention for a future CPA observation period)
    Surveillance programme
    28 Trust Services Criteria reviewed (CC1–CC9, A1, PI1, C1, P1–P6) — all recorded as conforming at readiness level. Next review recommended by 16 June 2027.

    Management-system documents (6)

    • System description and scopeUnder NDA
    • TSC control matrixUnder NDA
    • SOC 2 TSC control manualUnder NDA
    • SNS readiness assessment reportUnder NDA
    • Findings, CAPA and closure reportUnder NDA
    • Client sharing and limitations statementUnder NDA

    No. 2026086005

    Issued 17 Jun 2026 · Next review 16 Jun 2027

    Verify with the issuer (opens in a new tab)
  • GDPREU 2016/679COMPLIANT

    GDPR

    Certified

    EU General Data Protection Regulation (2016/679) — Compliance Assessment

    An independent compliance assessment confirming that BlueWhale Stack has implemented appropriate technical and organisational measures in alignment with GDPR, as Data Processor for customer platform data and Data Controller for its own business processing. It is a compliance assessment — not an Article 42 certification, supervisory-authority approval, or legal opinion. DPA templates, data residency options (Frankfurt region), and our Privacy Policy underpin GDPR obligations.

    Scope, audit & documents
    Scope
    Data protection and privacy compliance covering the design, development, hosting, operation, maintenance, and support of BlueWhale Stack and BlueWhale Fincore platforms, including processing of personal data through multi-cloud management, cloud operations, identity and administration, invoicing platform services, API integrations, data subject rights, lawful processing, consent management, privacy notices, data processing agreements, breach response, retention, deletion, and vendor/sub-processor controls.
    Audit cycle
    3-year certificate · annual surveillance assessment
    Issued by
    SNS Certification Inc., San Francisco — IACGS accredited (No. 24840011)
    Certified entity
    BlueWhale Stack Consulting and Technologies FZE LLC — BC-892084, 26th Floor, Amber Gem Tower, Ajman, UAE
    Stage 1 audit
    17 Jun 2026
    Stage 2 audit
    17 Jun 2026
    Audit mode
    Remote audit — document review, management interviews, screen sharing, evidence sampling
    Findings
    0 major · 0 minor nonconformities · 3 opportunities for improvement, closed without corrective action
    Surveillance programme
    All 15 checklist areas rated conforming (governance, ROPA, lawful basis, transparency, consent, data subject rights, privacy by design, security, breach, retention, sub-processors, transfers, training, monitoring). Surveillance due 16 June 2027; recertification 16 June 2029.

    Management-system documents (10)

    • Privacy noticeOn request
    • Sub-processor and international transfer registerOn request
    • Technical and Organisational Measures statementOn request
    • Records of processing (ROPA) summaryOn request
    • Privacy awareness training summaryOn request
    • Data Processing Agreement (DPA) templateUnder contract
    • Data retention and deletion scheduleUnder NDA
    • Personal data breach response procedureUnder NDA
    • DPIA and privacy-by-design procedureUnder NDA
    • Stage 1 and Stage 2 remote audit reportsUnder NDA

    No. 2026086004

    Issued 17 Jun 2026 · Surveillance due 16 Jun 2027 · Recertification 16 Jun 2029

    Verify with the issuer (opens in a new tab)
  • DPDPAct 2023INDIA

    India DPDP Act 2023

    Compliant

    Digital Personal Data Protection Act 2023 (India)

    BlueWhale Stack's privacy programme is aligned to India's DPDP Act 2023, covering consent frameworks, data localisation (Mumbai region), Data Fiduciary obligations, and breach notification procedures. DPDP was assessed as an applicable privacy regime within our ISO 27701 certification; built-in controls support SDF readiness requirements.

    How the platform meets it
    • Data localisation — SaaS in the Mumbai region, or BYOC, on-prem and air-gapped in-country — residency enforced per resource and evidenced from the audit log
    • Consent and notice — Consent management and privacy notices, within the ISO 27701-certified privacy programme
    • Data Principal rights — Access, correction and erasure requests handled through the data subject rights process audited under ISO 27701
    • Breach notification — A documented personal data breach response procedure, with incidents tracked to closure through Whale ITSM
    • Significant Data Fiduciary readiness — DPIA and privacy-by-design procedure, records of processing and an append-only audit trail for periodic audit
    Scope
    Processing of Indian citizens' personal data; Significant Data Fiduciary readiness
    Audit cycle
    Ongoing — continuous compliance programme
    Issued by
    Regulatory — Government of India

    Management-system documents (6)

    • Privacy noticeOn request
    • Records of processing (ROPA) summaryOn request
    • Sub-processor and transfer registerOn request
    • Data Processing Agreement (DPA) template — GDPR Art. 28 and DPDPUnder contract
    • Personal data breach response procedureUnder NDA
    • DPIA and privacy-by-design procedureUnder NDA

    Regulatory framework — no certificate issued

FAQ

Common security questions

01What's the status of your SOC 2 Type II audit?

We've completed a SOC 2 Type II readiness assessment against the AICPA Trust Services Criteria, confirming readiness-level alignment of our control design across all five criteria with no readiness blockers. It is not a CPA attestation report or Type II assurance opinion — a formal Type II report requires an independent CPA examination over an observation period, which is our next step. The readiness assessment pack is available to Enterprise and Government customers under NDA — email security@bluewhalestack.com to request it.

02Which legal entity holds the certificates?

The five ISO certificates, the CSA STAR Level 1 review certificate and the GDPR compliance certificate are issued to BlueWhale Stack Consulting and Technologies FZE LLC (Ajman, UAE), with our Pune, India engineering location included in the audited scope. The SOC 2 readiness assessment is issued to BlueWhale Consulting and Technologies Private Limited, our Indian company. All certificates cover the same BlueWhale Stack and BlueWhale Fincore platforms.

03Can I verify a certificate independently?

Yes. Every certificate carries the issuing body's verification QR code, and each body maintains a public register — LMS Assessments (ISO 27001), Staunchly (ISO 27701), AMERICO (ISO 22301) and SNS Certification (ISO 27017, ISO 27018, CSA STAR, SOC 2 readiness, GDPR). Use the certificate numbers shown on this page.

04Which certifications apply to the Government (sovereign / air-gapped) edition?

All certifications apply to the Government edition. Air-gapped deployments additionally support in-region AI inference and can be scoped for additional local regulatory requirements.

05Do you offer a Data Processing Agreement (DPA)?

Yes — our standard DPA is available for all paid editions. It covers GDPR Article 28, India DPDP Act requirements, and sub-processor disclosure with a 30-day change-notice process. Request it at legal@bluewhalestack.com.

06How do you handle security incidents?

We follow ISO 27001 incident management procedures with defined classification, escalation, and notification timelines. Customers receive notification within 72 hours for confirmed personal data incidents, in line with our DPA and GDPR obligations.

07What sub-processors do you use?

Our current sub-processor list is provided with the Data Processing Agreement and on request from legal@bluewhalestack.com. We notify customers of material changes 30 days in advance (per our DPA terms).

Procurement

Need the full audit package?

SOC 2 readiness reports, the underlying audit evidence and DPA templates are available to Enterprise customers under NDA.